TERMS AND CONDITIONS OF USE

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M&L FREIGHT LOGISTICS, INC. (“M&L”)
Website: www.mlfreightlogistics.com
Support: dtd@mlfreightlogistics.com
Address: 7200 Griffin Rd, Suite 3A, Davie, FL 33314, USA
Last updated: April 5, 2026

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1) Acceptance of Terms

By accessing, browsing, or using this website (the “Site”) and/or purchasing services from M&L, you agree to these Terms and Conditions (the “Terms”). If you do not agree, do not use the Site or the services.

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2) Scope

These Terms govern:
a) your use of the Site; and
b) the logistics, transportation, freight-forwarding, warehousing and related services offered by M&L (the “Services”), including operations between the United States and Latin America (“LATAM”), as applicable.

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3) Permitted Use

You agree to use the Site lawfully and not to:

• misuse the Site, interfere with its operation, or attempt unauthorized access;

• submit false, misleading, or incomplete information in connection with quotes or services;

• use the Site for fraudulent or illegal purposes.

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4) Quotes and Service Confirmation

Any quote or estimate provided on the Site or through any channel is subject to change based on actual weight/volume/dimensions, routing, inspections, customs, seasonal factors, surcharges, third-party costs, and other operational variables. A quote is not final acceptance until confirmed by M&L in writing (e.g., invoice, order confirmation, shipping document).

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5) Payments, Billing, and Third-Party Charges

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5.1 Accepted Payment Methods

M&L accepts payments via ACH, Zelle, Wire Transfer, and Credit Card (subject to availability and validation).

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5.2 Prepayment / Release of Cargo

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Unless otherwise agreed in writing, Services are prepaid, and cargo may not be released, dispatched, or delivered until payment is received/confirmed.

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5.3 Late Fees / Demurrage / Detention and Similar Charges

Any late fees, demurrage, detention, storage, port/airport charges, or similar charges will be as stated in the applicable invoice and/or the applicable contract or terms imposed by the third party charging the service, including (without limitation) airlines, ports, airports, shipping lines (ocean carriers), terminals, warehouses, customs brokers, or any agent/vendor collecting such charges.

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6) Insurance (Optional) and Coverage Limits

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6.1 Optional Insurance Issued by a Third Party

M&L offers customers the option to purchase cargo insurance for certain shipments. The customer may accept or decline. When available, insurance is issued by a third party, and all coverage terms, exclusions, deductibles, and claim procedures are governed by the third party’s policy/certificate.

6.2 Shipments Without Insurance

If the customer declines insurance, the customer assumes the risk to the extent permitted by law and the applicable carriage terms.

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6.3 Venezuela Courier — Not Insurable / Limited Liability

Courier shipments to Venezuela are not insurable. For those shipments, and to the extent permitted by law and applicable carriage terms, any compensation that may be due for loss or damage is limited to USD $50 per piece, box, or pallet, unless M&L expressly agrees otherwise in a written agreement signed by M&L.

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7) Carriage, Warehousing, and Limitation of Liability

In addition to these Site Terms, Services are subject to:

• applicable laws and governmental regulations (including customs/security requirements);

• M&L’s applicable shipping documentation (air/sea/ground), rules, and tariffs; and

• carrier and third-party terms that may apply to the movement and handling of cargo.

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7.1 International Conventions (When Applicable)

International shipments may be governed by international conventions and/or local laws implementing them, depending on route and mode of transport.

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7.2 Claims Notice Deadline (24 Hours)

All claims for loss, damage, or non-delivery must be notified to M&L in writing within twenty-four (24) hours after the shipment is received by the consignee (or after delivery is attempted, if applicable). Failure to provide timely notice may result in denial of the claim to the extent permitted by law.

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7.3 Delays

Due to the nature of logistics operations, M&L is not responsible for delays in pickup, transit, customs clearance, handling, or delivery.

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7.4 Consequential / Special Damages

M&L shall not be liable for consequential, incidental, special, or indirect damages (including lost profits, lost revenue, loss of business, or loss of interest).

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7.5 Prohibited / Non-Acceptable Cargo

M&L does not accept (and if accepted, assumes no liability for) prohibited or restricted items, including but not limited to cash, negotiable instruments, firearms, explosives, hazardous materials, contraband, or illegal goods, as further described in M&L’s transportation terms and applicable regulations.

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7.6 Right of Inspection / Compliance

M&L reserves the right to open and inspect packages in transit and to notify authorities as required, including compliance with security programs and applicable regulations.

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7.7 Storage, Lien, Abandonment, and Disposal

Cargo may be held for nonpayment or other lawful reasons. Stored/held cargo may be considered abandoned and disposed of under the conditions described in M&L’s transportation/warehouse terms and applicable law.

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8) Cancellations and Refunds

Unless M&L states otherwise in writing:

• Services already performed and third-party costs incurred (carriers, terminals, customs, storage, handling, etc.) may be non-refundable.

• Approved refunds (if any) may be reduced by administrative fees and non-recoverable third-party charges.

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9) Intellectual Property

All content on the Site (including trademarks, logos, text, graphics, and design) is owned by M&L or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

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10) Third-Party Links

The Site may contain links to third-party websites. M&L is not responsible for third-party content, policies, or practices.

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11) Privacy and Cookies

Use of the Site is also governed by M&L’s Privacy Policy and Cookie Policy published on the Site.

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12) Website Disclaimer

The Site is provided “as is” and “as available.” M&L makes no warranties that the Site will be uninterrupted, error-free, or always up to date.

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13) Indemnification

You agree to indemnify and hold harmless M&L from claims, damages, losses, or expenses arising from your misuse of the Site, violation of these Terms, or infringement of third-party rights.

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14) Changes to These Terms

M&L may update these Terms at any time. The current version will be posted on the Site with the updated date. Continued use constitutes acceptance.

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15) Governing Law and Venue

To the extent permitted by law, these Terms are governed by the laws of the State of Florida, USA, and any dispute shall be brought in the courts located in Miami-Dade County, Florida.

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16) Contact

Support and legal notices: dtd@mlfreightlogistics.com
Address: 7200 Griffin Rd, Suite 3A, Davie, FL 33314, USA